Customers who purchase this renewal plan can enjoy one-year on-site inspection of massage chairs and free mechanical parts replacement. Warranty Terms and Conditions:
- The renewal plan and its services are only valid after payment is made.
- Outlying Islands Area, Sha Tau Kok Restricted Area, Ta Kwu Ling, Man Kam To, Mai Po, Lok Ma Chau, Lo Wu Restricted Area, Tung Chung , Ma Wan and Discovery Bay customers who need door-to-door service, need a longer time to arrange and need to pay related surcharges on a per-time basis. Details can be found with a customer service assistant.
- The renewal plan is only valid in Hong Kong and Macau, other regions will not be covered.
- All customers who participate in the renewal plan will receive a renewal contract issued by the company. Once the contract is issued , will not be reissued, please keep it properly. If the customer fails to provide the renewal contract, the company reserves the right to charge maintenance fees and parts fees.
- Each contract will be signed with the company’s seal and signed to be valid, not a renewal issued by the company If the warranty contract is not stamped and signed by the company, the company will reserve the right to charge maintenance fees and parts fees.
- The renewal contract will be void if it is damaged or smeared in any way. Photocopies of renewal contracts will not be accepted.
- The warranty covers the provision of original parts, and an on-site inspection and repair by an experienced technician.
- All due to typhoons, natural disasters, floods, ground changes, insects, improper use, self-repair, modification, voltage The company is not responsible for all the faults caused by improper, man-made or animal damage, although it is within the warranty period. Consumable accessories inside and outside the product, including leather case and shell, are not covered by the warranty.
- If the customer needs door-to-door maintenance service outside the warranty period, the company will charge the inspection fee and parts fee on a per-time basis . Details can be found with a customer service assistant.
- If there is any dispute in the warranty terms and conditions, the Chinese version shall prevail.
- Exhibit massage chairs are not eligible for renewal plans
If you have any enquiries about the above renewal plans, please contact our customer service assistant at 2950 9383. This renewal plan is only applicable to individual customers. For corporate customers, please email to firstname.lastname@example.org for renewal details.