Customers who purchase this renewal plan can enjoy one-year on-site inspection of massage chairs and free mechanical parts replacement.
Warranty Terms and Conditions:
- The renewal plan and its services are only valid upon payment.
- Outlying Islands Area, Sha Tau Kok Restricted Area, Ta Kwu Ling, Man Kam To, Mai Po, Lok Ma Chau, Lo Wu Restricted Area, Tung Chung, Ma Wan and Discovery Bay customers need to visit For services, it takes a long time to arrange and related surcharges must be paid on a per-time basis. Details can be found with a customer service assistant.
- The renewal plan is only valid in Hong Kong and Macau, other regions will not be covered.
- All customers who participate in the renewal plan will receive a renewal contract issued by the company. Once the contract is issued, it will not be reissued. Please keep it properly. . If the customer fails to provide the renewal contract, the company reserves the right to charge maintenance fees and parts fees.
- Each contract will be signed with the company’s seal and signed to be valid. The renewal contract not issued by the company and without the company’s seal and Sign, the company will reserve the right to charge maintenance fees and parts fees.
- The renewal contract will be void if it is damaged or defaced in any way. Photocopies of renewal contracts will not be accepted.
- The warranty covers the provision of original parts, as well as on-site inspection and repair by experienced technicians.
- All damage caused by typhoons, natural disasters, floods, ground changes, insects, improper use, self-repair, modification, improper voltage, human or animal damage, etc. The company is not responsible for any faults, although within the warranty period. Consumable accessories inside and outside the product, including leather case and shell, are not covered by the warranty.
- If the customer needs on-site maintenance service outside the warranty period, the company will charge the inspection fee and parts fee on a per-time basis. Details can be found with a customer service assistant.
- In the event of any dispute over the warranty terms and conditions, the Chinese version shall prevail.
- Exhibit massage chairs are not eligible for renewal plans
If you have any enquiries about the above renewal plans, please contact our customer service assistant at 2950 9383.
This renewal plan is only applicable to individual customers. For corporate customers, please email to cs@maxcare.com.hk for renewal details.