Answer : All items will not be refunded. However, if the goods are defective due to shipping defects, customer can request a replacement from the customer service representative within 7 days upon receiving the goods. Replacement items are limited to the same model, color, and size. Returned goods must be in “good condition”. After inspection determining the damage is not caused by anthropic factor, customer service representative will assist you in exchanging the goods immediately. The replacement of display items will be arranged separately depending on the terms stated in the promotion campaigns.