Answer : The products we sell are for Customers private use, and not for commercial resale. The quantity of the same product purchased each time cannot be more than 10pcs. If you need to order more than 10pcs of the same product, please contact us, we will provide special arrangements for individual circumstances.
Answer : Every single order can ship to one address only. If customers would send items to multiple addresses, they should separate order.
Answer : We apologize for the unfulfilled orders caused by out-of-stock. We will check the replenishment time and send out the notification email to customers. We will try our best to arrange the soonest shipment.
Answer : When the order placed, it is not allowed to cancel or modify the order. If you must do so, we will charge HK$50 administrative fee for the service handling. This may affect the shipment date, if the goods have been shipped, no further changes can be made.
Answer：No, you need to register your phone number as a member of the Maxcare online shop for the first-time shopping, so that you can save your personal information, billing and shipping address in “My Account”, eliminating the need to re-enter information every time you checkout. Become our member for free, you can view your orders easily and enjoy more membership benefits.
Answer : No, every phone number can only register a membership, member points cannot be merged.
