{"id":11028,"date":"2022-06-27T16:46:19","date_gmt":"2022-06-27T08:46:19","guid":{"rendered":"https:\/\/maxcareonlineshop.com\/faq\/question-is-there-a-7-day-damage-product-exchange-guarantee-after-the-product-is-purchased\/"},"modified":"2022-06-27T16:46:19","modified_gmt":"2022-06-27T08:46:19","slug":"question-is-there-a-7-day-damage-product-exchange-guarantee-after-the-product-is-purchased","status":"publish","type":"faq","link":"https:\/\/maxcareonlineshop.com\/en\/faq\/question-is-there-a-7-day-damage-product-exchange-guarantee-after-the-product-is-purchased\/","title":{"rendered":"Question : Is there a 7-day damage product exchange guarantee after the product is purchased?"},"content":{"rendered":"<p>Answer : All items will not be refunded. However, if the goods are defective due to shipping defects, customer can request a replacement from the customer service representative within 7 days upon receiving the goods. Replacement items are limited to the same model, color, and size. Returned goods must be in \u201cgood condition&#8221;. After inspection determining the damage is not caused by anthropic factor, customer service representative will assist you in exchanging the goods immediately. The replacement of display items will be arranged separately depending on the terms stated in the promotion campaigns.<\/p>\n","protected":false},"author":2,"featured_media":0,"menu_order":0,"template":"","categories":[332],"class_list":["post-11028","faq","type-faq","status-publish","hentry","category-faq-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v25.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Question : Is there a 7-day damage product exchange guarantee after the product is purchased? | Maxcare<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/maxcareonlineshop.com\/en\/faq\/question-is-there-a-7-day-damage-product-exchange-guarantee-after-the-product-is-purchased\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Question : Is there a 7-day damage product exchange guarantee after the product is purchased?\" \/>\n<meta property=\"og:description\" content=\"Answer : All items will not be refunded. However, if the goods are defective due to shipping defects, customer can request a replacement from the customer service representative within 7 days upon receiving the goods. Replacement items are limited to the same model, color, and size. Returned goods must be in \u201cgood condition&#8221;. After inspection [...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/maxcareonlineshop.com\/en\/faq\/question-is-there-a-7-day-damage-product-exchange-guarantee-after-the-product-is-purchased\/\" \/>\n<meta property=\"og:site_name\" content=\"Maxcare\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/maxcarehk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/maxcareonlineshop.com\/en\/faq\/question-is-there-a-7-day-damage-product-exchange-guarantee-after-the-product-is-purchased\/\",\"url\":\"https:\/\/maxcareonlineshop.com\/en\/faq\/question-is-there-a-7-day-damage-product-exchange-guarantee-after-the-product-is-purchased\/\",\"name\":\"Question : Is there a 7-day damage product exchange guarantee after the product is purchased? | Maxcare\",\"isPartOf\":{\"@id\":\"https:\/\/maxcareonlineshop.com\/#website\"},\"datePublished\":\"2022-06-27T08:46:19+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/maxcareonlineshop.com\/en\/faq\/question-is-there-a-7-day-damage-product-exchange-guarantee-after-the-product-is-purchased\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/maxcareonlineshop.com\/en\/faq\/question-is-there-a-7-day-damage-product-exchange-guarantee-after-the-product-is-purchased\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/maxcareonlineshop.com\/en\/faq\/question-is-there-a-7-day-damage-product-exchange-guarantee-after-the-product-is-purchased\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/maxcareonlineshop.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\",\"item\":\"https:\/\/maxcareonlineshop.com\/en\/faq\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"FAQs\",\"item\":\"https:\/\/maxcareonlineshop.com\/en\/category\/faq-en\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Question : Is there a 7-day damage product exchange guarantee after the product is purchased?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/maxcareonlineshop.com\/#website\",\"url\":\"https:\/\/maxcareonlineshop.com\/\",\"name\":\"Maxcare\",\"description\":\"Maxcare \u6309\u6469\u6905\u548c\u6309\u6469\u7522\u54c1\u5c08\u9580\u5e97\",\"publisher\":{\"@id\":\"https:\/\/maxcareonlineshop.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/maxcareonlineshop.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/maxcareonlineshop.com\/#organization\",\"name\":\"Maxcare\",\"url\":\"https:\/\/maxcareonlineshop.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/maxcareonlineshop.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/i0.wp.com\/maxcareonlineshop.com\/wp-content\/uploads\/2022\/09\/Maxcare-logo-square-500px.jpg?fit=500%2C500&ssl=1\",\"contentUrl\":\"https:\/\/i0.wp.com\/maxcareonlineshop.com\/wp-content\/uploads\/2022\/09\/Maxcare-logo-square-500px.jpg?fit=500%2C500&ssl=1\",\"width\":500,\"height\":500,\"caption\":\"Maxcare\"},\"image\":{\"@id\":\"https:\/\/maxcareonlineshop.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/maxcarehk\",\"https:\/\/www.instagram.com\/maxcarehongkong\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Question : Is there a 7-day damage product exchange guarantee after the product is purchased? | Maxcare","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/maxcareonlineshop.com\/en\/faq\/question-is-there-a-7-day-damage-product-exchange-guarantee-after-the-product-is-purchased\/","og_locale":"en_US","og_type":"article","og_title":"Question : Is there a 7-day damage product exchange guarantee after the product is purchased?","og_description":"Answer : All items will not be refunded. 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