Question : Can’t receive Maxcare confirmation email

Answer : We recommend you input the email information so that you can receive the order notification email. A lot of email service providers and email client software have Junk Email Filter helps prevent spam. Sometimes the filter may block legitimate emails, such as the order confirmation email. In order to ensure you receive all the notification emails, please follow these recommendations:

• Add cs@maxcare.com.hk to your Address Book
• Check the “Junk”, “Spam” or “Bin” folder, to see If you got any email from cs@maxcare.com.hk, please mark it as “not spam”.