Delivery Service

  1. Delivery Notification

After receiving your order, we will send the “Order confirmation” email to you. The order will be processed as soon as possible. You are expected to receive the products within approximately 14 working days. If you cannot receive our email, please contact us, and mark “Can’t receive order confirmation email”. The email may be block by the email service provider as spam.

  1. Local order (Applicable to Hong Kong, except Frontier Closed Area)

Delivery methods

Local logistic

Estimated Delivery Time

Total order amount

Below HK$800

HK$800 or above

Small products: 3–4 working days; 

Large products: 7–14 working days.

Delivery fee

HK$50

Free

* Tung Chung, Chek Lap Kok, Islands District, Ma Wan, Village Houses and remote areas are not applicable to above charges and should be quoted separately.

  1. Delivery Time

    Orders are processed soon after receipt to ensure that your items are shipped to you as soon as possible. You are expected to receive your orders within 14 working days, depending on the delivery area selected. As we cannot guarantee the delivery time, we do our best to process orders as soon as we received your payment.

    However, the company shall not be liable for the following situations:

    • Due to traffic, location, weather and other factors, the delivery time may be delayed, suspended or rescheduled.
  1. Undeliverable Orders

    Occasionally orders are returned to us due to incorrect address, PO Box or hotel address, failed delivery attempts or refused by recipient. If customer need to re-deliver the item, the corresponding delivery fee will be charged.

  2. Extra Service Charge (if applicable